What should be done if the user experience is affected by an exception?

When user experience is affected by an exception, it is crucial to log the issue at the ERROR level. This approach signifies the severity of the problem and ensures that it is taken seriously. Logging at the ERROR level typically results in more attention being drawn to the issue, allowing for timely investigation and resolution.

Capturing the exception with enough detail at this level helps developers understand the context in which the error occurred, providing insights into how it impacted user experience. This detailed logging can include stack traces, relevant data points, and the state of the application at the time of the error, which are essential for debugging and improving the overall system.

Lower severity levels, such as INFO, do not adequately convey the importance of addressing the issue, while ignoring the exception entirely would leave the problem unresolved. Simply logging a message without details would not provide sufficient information for effective troubleshooting. Therefore, logging at the ERROR level is the best practice when exceptions impact user experience.